Client-Side Implementation Support

“Transformation isn’t about technology; it’s about rethinking how people drive value”

Impact HRT bridges the gap between your system integrator and your internal resources to ensure a business-led solution enabled by technology to realise your business benefits 

How can Impact HRT help?

It all starts with a discussion about your internal capability and capacity to effectively manage your implementation. Imapct HRT has extensive experience supporting all aspects of HR Technology programs. Whether you need us to manage your Systems Integrator (SI) and all client-side tasks and activities or support a specific aspect of your implementation, you’ll find our unwavering committment to client outcomes

We bridge the gap between your SI and you, the client.

SI’s are singulalry technology focussed. However most are not able to effectively translate and operationalise their technical solutions in to business outcomes. That’s where Impact HRT adds value. Our services include:

Program and Project Management - Impact HRT provides comprehensive implementation support—from light SteerCo involvement to full end-to-end program management—by mitigating risks, resolving issues, maintaining integrated project plans, ensuring transparent executive reporting, and managing technology vendors

Business Process Design - Focusing solely on technology touchpoints limits effective change impact analysis and user readiness. By placing end users at the center of design, we enhance user experience, address pain points, and boost change acceptance. We also review SI design documentation to identify gaps and errors before sign-off and build.

Testing Support - Most SI’s do not provide testing support beyond unit and integration testing. We develop your test strategy and plan, develop all test scripts (functional, parallel payroll, user acceptance and production verification) and oversee testing delivery to ensure system build integrity and minimse compliance risks at go-live.

Readiness and Adoption - Our change management approach ensures complex change can be easily understood by your employees and sustained long term. Through timely communications that resonate and fit for purpose training materials, busines benefits are realised rapidly post go-live.