Implementation Support

Providing client side support through the program lifecycle to facilitate accelerated benefits realisation

So, you’ve done the hard yards;  funding for the proposed solution has been approved, you’ve selected your vendors, negotiated licensing and implementation fees and are all set to kick-off the project

And slowly, things start going off track.  Those vendor resources you were promised have been swapped out for other resources, you receive an annual licensing invoice up-front for 6,000 licenses yet the solution won’t be deployed for 9 months, you start getting hit with change requests for functionality you understood to be in scope and defects identified during testing  are met with ‘the solution is functioning as per the signed-off design’.

These are just a few of the all too common challenges organisations face when implementing their selected solution. 

Our resources have supported more than 50 implementations

We provide client side support to effectively manage vendors to deliver solutions on time and budget, whilst supporting the business to effectively manage program governance, comprehensive design solutioning (including award and enterprise agreement interpretation), user acceptance testing, business readiness and adoption and benefits realisation.

Impact HRT’s approach is to support the business to lead the project with confidence

We build your internal capability with a genuinely collaborative approach to ensure that not only is your program delivered on time and budget, it is also sustainable for the long term.  We provide you with peace of mind.