Capability Development

Enhancing skills and knowledge via on-line learning, supporting reference materials and in-house workshops and mentoring support

How knowledgeable is your workforce?

Have you ever stood in the middle of a payroll team, asked what you think is a fairly straight forward question, only to receive conflicting responses which result in an on-going debate leaving you none the wiser?  Or perhaps you’ve experienced widespread inconsistencies in award understanding from both employees and managers, leading to retro payments and off cycle pays.

I’ve experienced these exact scenarios many times in my career and understand how frustrating they can be.  It can be challenging to ensure everyone is reading the same book, let alone from the same page, challenging, but not impossible. 

System training provides only part of the picture.

Vendors focus their training, quite naturally on the system, click on this button, enter that data, execute the program.  However, we know these systems are an enabler of business process, so it makes sense to develop training the includes the business context for effectiveness and relevant labour laws for compliance. 

Impact HRT focuses on the relevant business processes, specific Award / EBA clauses and relevant legislation to develop training programs and support materials that provide the context for the HR systems and maximises end user readiness and adoption.